FAQs

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Frequently Asked Questions (FAQs)

Find answers about ordering, bulk quotes, logo printing, delivery and returns. If you can’t find your answer here, our Sydney team is ready to help.

2hvpp model 2025
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How to place orders, request bulk quotes and pay securely online.
Ordering & Payment
Embroidery, screen print and DTF transfer explained.
Custom Logo Printing
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Delivery times, returns policy and exchanges for workwear orders.
Shipping & Returns

Frequently Asked Questions

We’ve compiled answers to the most common questions about wholesale workwear, logo printing, shipping and returns. If you still need help, our support team will respond within 1–2 business days.

Popular Topics

  • Orders & Quotes: How to request a bulk order or pay online.
  • Logo Printing: File types, colours and production methods.
  • Shipping: Delivery times and express options.
  • Returns: Exchange eligibility and refund timelines.
  • Payments: Secure checkout methods including card, PayPal and bank transfer.

General Questions

How do I place a bulk order?
Submit your product list (codes, sizes, quantities and logo file) via our Bulk Orders page or Contact form. We’ll reply with a tailored quote.
What payment methods do you accept?
We accept Visa, MasterCard, AMEX, PayPal and bank transfer for approved bulk orders. All payments are processed securely.
What file type is best for my logo?
Vector files (AI, EPS, PDF) are preferred. High-resolution PNG is also accepted. Embroidery requires a one-off digitising setup (DST file).
How long does delivery take?
Orders are dispatched within 1–2 business days for stock items. Bulk decorated orders usually take 7–14 business days from proof approval.
Can I return or exchange uniforms?
Stock items can be returned within 30 days if unworn and in original condition. Custom logo orders are non-returnable unless faulty.
Do you ship across Australia?
Yes. We deliver nationwide with tracked shipping. Express delivery is available on request.
Do you provide ABN invoices?
Yes. All wholesale and bulk orders include an ABN tax invoice for compliance and record-keeping.

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Custom Logo Printing

Add Your Logo • Fast Turnaround • Bulk Discounts

Popular for Printing

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Excellent Service!

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Trusted Workwear Brands:
big bee logo
isusi logo bw
winningspirit
big bee logo bw
jb logo
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