Privacy Policy

Good Gear Nation respects your privacy and complies with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy outlines how we collect, use, store and protect your personal information when you visit our website or place an order.

Information We Collect

• Personal details – name, email, phone number, billing and shipping address.
• Order information – product selections, invoices and payment confirmations.
• Logo and artwork files – when you upload files for custom printing and embroidery.
• Website usage data – cookies, analytics and browsing behaviour (non-identifiable).

How We Use Your Information

• To process and deliver your orders.
• To provide quotes, invoices and ABN-compliant documentation.
• To arrange logo decoration and maintain artwork files for reorders.
• To improve our website, services and customer support.
• To comply with legal obligations and Australian Consumer Law.

Data Security

We take all reasonable measures to protect your personal information, including SSL encryption, secure servers and PCI DSS-compliant payment gateways. We never store sensitive card details.

Your Rights

You have the right to access, update or request deletion of your personal data. To make a request, please contact us at mariana@nspromo.com.au.

Third Parties

We may share information with trusted third parties (e.g., shipping carriers, payment processors) only for the purpose of fulfilling your order. We do not sell your data to marketing companies.

Contact

For privacy-related enquiries, contact our support team at mariana@nspromo.com.au.

Frequently Asked Questions